Customer service
and quality constancy

High level of technical support, with specialist create customized solutions for each customer’s specific needs.

Customer service

RodaALU, thanks to the strenght, flexibility and dynamism of Rodasteel Coorporation and to a large sales network, can offer to its customers a big range of products in a timely manner. The several distribution plants guarantee a rapid availability of the product, satisfying the requirements of an immediate supply supported by an efficient and decisive on-site service.

Moreover, the headquarter offers a high level of technical service also offers a high level of technical support, with specialists who not only adhere to product standards and track performance, but also create customized solutions for each customer’s specific needs.

Quality constancy

In order to guarantee high quality constancy, the company’s strategy focuses on two indispensable points: the scrupulous selection of raw materials and centralised production. The group’s strength allows to choose only the best in terms of available resources and reliable suppliers selected according to high company standards, guaranteeing excellent performance and quality. MADE IN RODA production, additionally, allows internal control and monitoring of the production cycle.

Product development is based on a statistical analysis plan in which each phase is entered in order to obtain a high-performance product and to process immediate corrective actions.

Sales Network

Country: Italy
N° of distribution centres: 6
Cities: Bosisio Parini, Torino, Bergamo, Brescia, Padova, Bologna

Country: USA
N° of distribution centres: 3
Cities: Los Angeles, Chicago, New Jersey

Country: Poland
N° of distribution centres: 1
City: Gliwice

Country: Turkey
N° of distribution centres: 3
Cities: Istanbul, Ankara, Izmir

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